Hello,
You can fix this issue by following the steps shown below.
1. Login to HN as root user.
2. [root@HN ~] # vzlist -a | grep <IP of VPS>
<VPSID> 59 running <IP> server.example.com
3. [root@HN ~] # vzctl stop <VPSID>
4. [root@HN ~] # vzctl set <VPSID> --quotaugidlimit 1000 --save
CT configuration saved to /etc/vz/conf/<VPSID>.conf
5. [root@HN ~] # vzctl start <VPSID>
If you are facing Case1 issue only, try creating new accounts.
If you are facing Case2 issue you have to do the following steps too.
6. [root@HN ~] # vzctl enter <VPSID>
7. [root@vps ~] # /scripts/fixquotas
Reference-http://linuxadmintips4u.blogspot.in/2012/10/cpanel-unlimited-quota-issue-in-openvz.html